License & General Usage
All the WordPress products which sell on the ThemeVan.com are licensed under the GNU general public license. You are entitled to unlimited usage of the products for yourself or client work with once-off payment. ThemeVan retains the right to change the terms and conditions and licensing of this site and our themes at any time.
ThemeVan products are guaranteed to function correctly upon proper installation, activation and options configuration of the theme within the latest WordPress platform. We can not and do not guarantee compatibility with 3rd party plugins. If for some reason the theme is not working properly, report the issue to our support team, and we will do our best to resolve the problem in a timely manner.
ThemeVan has exclusive ownership of all our products. Reproduction, copying, or redistribution for commercial purposes of any materials or design elements on the themes is prohibited.
ThemeVan reserves the right to modify the price of all the products at any times. For example, we may adjust the price in some festivals or black Friday and so on. The other side, all our products includes one year support, so whatever how much money you charged for the product, the yearly support subscription renewal fees will depended on the new price.
We offer a 30-day money back guarantee on all of our products. Buyer can request a full refund in case you never download the files or if you had a technical difficulty using the product and have contacted our support about it but we couldn’t resolve it for you within 5 business days.
Other than the cases above, we do not offer refunds for digital product sales or support subscription renewal fees. All sales are final. If there is an issue regarding a theme, we will address the problem. Unfortunately, there is no effective way for us to both combat fraud and issue refunds. We will be happy to answer questions regarding our themes before your purchase to ensure it will meet your needs. Thank you for your understanding.
Currently, our themes are designed to function properly with WordPress 4.0+. It is our job to make sure the themes are up to date with the latest versions of WordPress. We cannot guarantee they will work properly on older installations of WordPress. We cannot guarantee the compatibility of our themes with all third party software and plugins. If a conflict does arise, we will do our best resolve the situation. Moreover, we cannot guarantee the themes will function correctly after modification to the code, or a failure to install the theme or WordPress properly.